I've spent a couple of hours on the phone today with tech support gurus logged remotely into my PC.
All part of the unsurprisingly arduous process of rebuilding my hard drive. Some files, alas, are gone forever. Turns out my back-up of the whole PC ... wasn't/didn't/isn't. Spent hours doing that all over again, yesterday.
This is all after hours of rebuilding and recovering files, restoring lost links and shortcuts, and in some cases creating new files from scratch. The half-dozen items which were saved to the desktop disappeared and are just ... gone.
This is looking like a good alternative right now:
|A really, really good idea!|