A week ago, I called a tourism center in the town where we'll do most of our vacationing in a couple of months, and made reservations for dinner, shows, tours, etc. Elaborate plans.
The operator assured me that we'd receive an e-mail confirmation with all the details. (You see where this is going, don't you?) We'd have the confirmation within 24 to 48 hours, she said.
A week later, there's been no e-mail. No charges assessed against my card - but that's a good thing.
I called back this morning, and - surprise, surprise! - they have no record of my call. No reservations, nada. Zilch. Squat. And so forth, and so on, et cetera, et cetera.
So I called their local Chamber of Commerce and told them how unhappy I was. Then I called the first office's competitor.
Talked to a nice fella named Mike, made the same reservations, got the same total price. And by the time the call was ended, I had the confirmation e-mail, details, maps, and everything that was promised. And Mike threw in a 20 cent local gas discount, on top of all of that.
My outlook is a bit brighter now. :)
Now April just can't get here fast enough. It's been too long since my last vacation, and it's increasingly difficult to a) focus, b) be nice to those who are, let's say, less than astute, and c) care.
Is it April yet?