It has been a heck of a week. Long? As in "seemingly interminable". Here's but one aspect of it.
It has taken 5 1/2 weeks to get the settlement check from the insurance company for Younger Daughter's car, but she's finally and happily ensconced in an even-newer SUV. That happened two days ago. My wife must have made nearly 100 phone calls, trying to pin those weasels down and get results.
Part of the problem was that the body shop, an "approved vendor", inverted two digits in the claim number on the form reporting her car as being a total loss. Since the insurance company has a hands-free, paperless document routing system, the forms kept going to the wrong file.
The team supposedly working on the issue kept telling us they were still waiting on the form. The body shop kept insisting they'd sent the form three times. No one noticed what had happened until my wife sweet-talked the body shop secretary into sending it by fax, rather than e-mail.
When the insurance rep retrieved it, only then did she notice the claim number was wrong.
But the work week, the commute, the weather, and everything in-between has seemed more difficult than usual. It's been a struggle just to show up at the office, and frankly my heart's not in it right now.
But it's Friday, so there's that.